Privacy policy

Privacy Policy

This Privacy Policy explains how LEON 89SB LABS LLC, operating as leonovalabs, collects, uses, discloses, and protects personal information when you visit leonovalabs.com, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our store, we may collect:

Name, billing address, shipping address, email address, and telephone number when provided
Order, transaction, return, refund, and customer service information
Device, browser, IP address, network, and website activity information
Cookie, advertising, and interaction data
Communications sent to customer support
Marketing preferences
Fraud-prevention and payment-verification information

Payment card information is processed by our payment service providers. We do not receive or store complete payment card numbers.

How We Use Information

We may use personal information to:

Process and deliver orders
Accept and verify payments
Provide tracking information and customer support
Process returns, refunds, exchanges, and warranty claims
Detect fraud, abuse, and security threats
Operate, maintain, and improve our store
Measure advertising performance
Display relevant advertising through Google Ads
Comply with legal, accounting, tax, and regulatory requirements
Enforce our policies and protect our rights

Shopify

Our store is hosted by Shopify. Shopify processes customer information to provide ecommerce, checkout, payment, security, analytics, and store-management services.

Information processed by Shopify is also subject to Shopify’s applicable privacy terms and consumer privacy notice.

Google Ads

We use Google Ads and related technologies to measure advertising performance and, where permitted, deliver relevant advertising.

Google may collect information through cookies, pixels, device identifiers, or similar technologies. You can manage advertising preferences through your browser, our available cookie controls, and Google’s advertising settings.

Disclosure of Information

We may disclose personal information to service providers that help us operate the store, including:

Shopify and Shopify Payments
Payment processors and financial institutions
Shipping carriers and fulfillment providers
Fraud-prevention and security providers
Website hosting, technical, and customer service providers
Google Ads and related advertising services
Professional advisers and government authorities when legally required

We disclose only the information reasonably necessary for these services.

We do not sell personal information for money. Certain advertising activities may be considered “sharing” or “targeted advertising” under some U.S. state privacy laws.

Cookies and Similar Technologies

We use cookies and similar technologies for essential store operation, security, checkout, preferences, performance measurement, and advertising.

Additional information is available in our Cookie Policy. Where available, you may manage non-essential cookies through the cookie preference controls displayed on our store.

Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions and provide customer service
Maintain required business and tax records
Resolve disputes
Prevent fraud
Comply with legal obligations
Enforce our agreements

Retention periods vary depending on the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no online system or electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to request:

Access to personal information
Correction of inaccurate information
Deletion of eligible information
A portable copy of eligible information
Information about how data is used or disclosed
Opt-out of certain targeted advertising or data-sharing activities
Withdrawal of consent where processing is based on consent

To submit a request, email leonovalabs@leonovalabs.com. We may need to verify your identity before completing the request.

You will not be unlawfully discriminated against for exercising an applicable privacy right.

Children’s Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

International Processing

Our service providers may process information in locations outside your state or country. When information is transferred, it may be subject to the laws of the jurisdiction where it is processed.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. The current version will be posted on this page.